In addition to FentyBeauty.com, you can shop Fenty Beauty at Sephora, Sephora inside JCPenney, and Sephora.com. You can shop Fenty Skin exclusively on FentySkin.com.

Of course! FentyBeauty.com ships internationally to 100+ countries. Fenty Beauty is also available for purchase at select Sephora stores throughout the U.S., Canada, Mexico, France, Spain, Denmark, Sweden, Thailand, Malaysia, Australia, Singapore and the Middle East (UAE, Bahrain, Qatar, Kuwait). Fenty Beauty will also be available at select SiJCP stores as well as on Sephora.com. If you live in the UK or Ireland, you can also shop Fenty Beauty at Harvey Nichols or on HarveyNichols.com as well as Boots or Boots.com.

Of course! FentySkin.com ships internationally to 100+ countries.

We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email alert by going to the specific product page and clicking the “Email me when in stock” button. When that must-have item is back in action, you’ll be the first to know.

FentyBeauty.com and FentySkin.com offer FREE U.S. Standard Ground Shipping on all orders, and FREE 2-day U.S. Air Shipping on all $75+ orders. FentyBeauty.com and FentySkin.com offer FREE international shipping on $75+ orders and $9.95 international shipping on $50+ orders.

We get it, you want your products as soon as you can get them: Find the status of a particular order and view your Order History on the Order Status tracking page under My Account. Please note that the Order History will not be updated until the product(s) have shipped.

We might not have had all of the desired items in stock when your package was shipped. If this is the case, the shipping confirmation email should tell you which products might still be outstanding and awaiting shipment. If a product does not get shipped, of course you will not be charged for it. If you have any more questions or concerns, please reach out to us at 1.855.440.7474, 7am – 2am EST, 7 days a week, excluding holidays. Have your order number ready, and let us know which products you are missing.

RETURNS & EXCHANGES

It’s easy! Check out our Returns page.

If you received a FREE product or FREE gift with your purchase, you must include it with your return shipment in order to be refunded in the original form of payment.

Sorry, purchases from FentyBeauty.com or FentySkin.com cannot be returned or exchanged at Fenty stores or other authorized retailers.
For further questions, the Fenty Beauty + Fenty Skin Customer Service Team is available to assist via phone at 1.855.440.7474.

SALES TAX

We charge sales tax for items shipped to the following states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NV, NY, OH, OK, PA, RI, SC, SC, TN, TX, UT, VA, VT, WA, WI, WV, and WY.

 We collect the simplified sellers use tax on items delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Seller’s program account number is SSU-R010083801.

MY ACCOUNT

To register for a Fenty Beauty + Fenty Skin account, you just need to provide your name, email address, and password. Don’t worry about filling out the rest of your account information right away—shipping, billing, and address can be provided later. Once registered, you can check out your order status, order history, and manage your account.

You can change your login email address and password by clicking on "My Information" within your account. Please note that your email subscriptions will be sent to your new email address and any emails related to the order will go to the email address provided at checkout.

LOGIN

All good—we’ve all been there. Please note that passwords are case-sensitive. If you have forgotten your password, please click on "Forgot Your Password?" below Sign In, and follow the instructions to reset it. Need help? Please contact Customer Service at 1.855.440.7474.

CREDIT CARD TROUBLE

If you receive an error message related to credit card authorization failure, double check that the billing address on the credit card and matches your account billing address, try re-entering your CVN or security code, and be sure that the card is current (not expired) and valid. After validating the information you've entered and an error message is received a second attempt, call 1.855.440.7474 or contact your financial institution for further assistance.

PRODUCT RELATED

We often include a free sample or two with online orders. We’ll keep you posted on the next time Fenty Beauty or Fenty Skin runs this kind of promotion—just make sure you’re on our email list to be the first to know.