FENTY BEAUTY + FENTY SKIN FAQ'S 2
SHIPPING/ORDER STATUS
In addition to FentyBeauty.com, you can shop Fenty Beauty at Sephora, Sephora inside JCPenney, and Sephora.com. You can shop Fenty Skin exclusively on FentySkin.com.
Of course! FentyBeauty.com ships internationally to 100+ countries. Fenty Beauty is also available for purchase at select Sephora stores throughout the U.S., Canada, Mexico, France, Spain, Denmark, Sweden, Thailand, Malaysia, Australia, Singapore and the Middle East (UAE, Bahrain, Qatar, Kuwait). Fenty Beauty will also be available at select SiJCP stores as well as on Sephora.com. If you live in the UK or Ireland, you can also shop Fenty Beauty at Harvey Nichols or on HarveyNichols.com as well as Boots or Boots.com.
Of course! FentySkin.com ships internationally to 100+ countries.
We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email alert by going to the specific product page and clicking the “Email me when in stock” button. When that must-have item is back in action, you’ll be the first to know.
FentyBeauty.com and FentySkin.com offer FREE U.S. Standard Ground Shipping on all orders, and FREE 2-day U.S. Air Shipping on all $75+ orders. FentyBeauty.com and FentySkin.com offer FREE international shipping on $75+ orders and $9.95 international shipping on $50+ orders.
We get it, you want your products as soon as you can get them: Find the status of a particular order and view your Order History on the Order Status tracking page under My Account. Please note that the Order History will not be updated until the product(s) have shipped.
We might not have had all of the desired items in stock when your package was shipped. If this is the case, the shipping confirmation email should tell you which products might still be outstanding and awaiting shipment. If a product does not get shipped, of course you will not be charged for it. If you have any more questions or concerns, please reach out to us at 1.855.440.7474, 7am – 2am EST, 7 days a week, excluding holidays. Have your order number ready, and let us know which products you are missing.
RETURNS & EXCHANGES
RETURNS & EXCHANGES
It’s easy! Check out our Returns page.
If you received a FREE product or FREE gift with your purchase, you must include it with your return shipment in order to be refunded in the original form of payment.
Sorry, purchases from FentyBeauty.com or FentySkin.com cannot be returned or exchanged at Fenty stores or other authorized retailers.
For further questions, the Fenty Beauty + Fenty Skin Customer Service Team is available to assist via phone at 1.855.440.7474.