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Shipping Information

Free Shipping

Below are the free shipping offers available on FentyBeauty.com and FentySkin.com.

  • FREE Standard 3-Day Shipping on all U.S. merchandise orders.
  • FREE 2-Day Shipping on all U.S. merchandise orders $75 and over (excluding taxes).
  • FREE International Shipping on all merchandise orders $75 and over (excluding taxes).

Shipping Costs + Delivery Times

Orders must be placed by 12pm ET to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday – Friday.

Shipping Method Costs Total Delivery Time (including processing time)
Standard 3-Day Shipping FREE 4-8 business days (up to 21 days for APO/FPO/DPO Military Addresses)
2 Day Shipping $10.95 3 – 4 business days
1 Day Shipping $16.95 2 – 3 business days

 

If your order contains a hazmat item (e.g., nail polish, pressurized spray cans, etc.), it must ship ground Standard 3-Day Shipping (4-8 days total delivery time).

Orders must be placed by 12pm ET Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday and Friday. FentyBeauty.com and FentySkin.com offer FREE Standard 3-Day Shipping on all U.S. merchandise. Select items considered hazmat (hazardous materials) are restricted and must be shipped with Ground Service. All U.S. orders always ship Standard Ground Shipping for free—no promotion code needed. Our standard shipping option is Standard 3-Day Shipping.

Hawaii and Alaska

For shipments to Hawaii and Alaska, we offer 2 Day and 1 Day shipping services. We regret that we are unable to ship restricted (hazmat) items to Hawaii or Alaska.

P.O. Box

If you are shipping to a U.S. P.O. Box, packages will be sent via USPS.

International Shipping

We ship international orders through DHL Express and DHL eCommerce. Where available, you will be able to select your preferred shipping method at checkout. For DHL eCommerce we offer flat rate $9.95 shipping on orders $50 and over (excluding taxes) and FREE shipping on international orders $75 and over (excluding taxes). For orders under $50, shipping costs are calculated based on the size, weight and destination country/region of your package once you begin the checkout process. For your convenience, the total shipping costs provided includes all import duties, taxes and applicable fees.

All orders ship Monday through Friday, excluding federal holidays within the United States.

FentyBeauty.com + FentySkin.com currently accept orders shipping to the following destinations:

American Samoa Greece Philippines
Andorra Greenland Poland
Anguilla Grenada Portugal
Antigua and Barbuda Guadeloupe Puerto Rico
Aruba Guernsey Reunion
Australia Guinea Romania
Austria Guyana Russia
Bahamas Haiti Saint Barthelemy
Bahrain Hungary Saint Kitts and Nevis
Barbados Iceland Saint Lucia
Belgium Ireland Saint Martin
Belize Isle of Man Saint Pierre and Miquelon
Bermuda Israel Saint Vincent and the Grenadines
Bolivia Italy Samoa
Brazil Jamaica San Marino
Bulgaria Japan Sao Tome and Principe
Burundi Kenya Senegal
Canada Korea, South Serbia
Cape Verde Kuwait Seychelles
Caribbean Netherlands Latvia Sierra Leone
Cayman Islands Lebanon Singapore
Central African Republic Liberia Slovakia
Chile Liechtenstein Slovenia
Columbia Lithuania Solomon Islands
Costa Rica Luxembourg Somalia
Cote d'Ivoire Malaysia South Africa
Croatia Mali Spain
Curacao Malta Suriname
Cyprus Marshall Islands Swaziland
Czech Republic Martinique Sweden
Denmark Mayotte Switzerland
Djibouti Mexico Tajikistan
Dominica Micronesia Thailand
Egypt Monaco Timor-Leste
Equatorial Guinea Montserrat Tonga
Estonia Morocco Trinidad and Tobago
Falkland Islands Mozambique Turkey
Faroe Islands Namibia Turks and Caicos
Fiji Nauru Tuvalu
Finland Netherlands United Kingdom
France New Caledonia Vanuatu
French Guiana Niger Venezuela
French Polynesia Norway Virgin Islands, British
Germany Palau Virgin Islands, U.S.
Gibraltar Panama Wallis and Futuna Islands
Papua New Guinea Zambia

 

DHL eCommerce - Parcel Direct (Duty + Tax Prepaid)

  • Delivery is approximately 5-10 business days after the time of shipment
  • Pre-paid duties and taxes at checkout (DDP), no additional charges upon delivery
  • Package is traceable and your shipping confirmation will include tracking information
  • Package can be tracked here
  • Delivery will be made by a local carrier

DHL eCommerce – Parcel Standard (Duty + Tax Unpaid)

  • Delivery is approximately 8-14 business days after the time of shipment
  • Duties and taxes are unpaid, customer is responsible for duties, taxes & fees upon delivery
  • Package is traceable and your shipping confirmation will include tracking information
  • Package can be tracked here
  • Delivery will be made by a local carrier

DHL Express Worldwide (Duty + Tax Pre-Paid)

  • Delivery is approximately 2-5 business days after the time of shipment
  • Pre-paid duties and taxes at checkout (DDP), no additional charges upon delivery
  • Package is traceable and your shipping confirmation will include tracking information
  • Package can be tracked here
  • Delivery will be made by DHL Express

DHL Express Worldwide (Duty + Tax Unpaid)

  • Delivery is approximately 2-5 business days after the time of shipment
  • Duties and taxes are unpaid, customer is responsible for duties, taxes & fees upon delivery
  • Package is traceable and your shipping confirmation will include tracking information
  • Package can be tracked here
  • Delivery will be made by DHL Express

Please Note

  • Orders are usually packed and ready to ship 1-2 business days after the order is placed
  • A “business day” is considered to be Monday through Friday, excluding holidays
  • Please allow 48 hours for tracking information to update once you receive a tracking number
  • International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates
  • All prices are quoted in the US Dollar currency
  • Duties and taxes vary by country/region of destination and will be determined during checkout
  • Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments
  • International orders cannot be shipped to a APO/FPO or P.O. Box addresses
  • International order totals cannot exceed $500
  • If you have additional questions, please contact customer service here

Duties + Taxes Refund

Unfortunately, we cannot refund your original shipping, duties, taxes, and fees. If you are returning a purchase, you may be eligible for a refund of all or a portion of the duties and taxes. Please contact your local customs office for information.

APO/FPO/DPO Military Addresses

All shipments to APO, FPO, and DPO addresses are sent via USPS. Due to military handling time, delivery to some destinations may take up to 21 days.

Multiple Shipping Addresses

At this time, we can only ship to one address per order. To ship to multiple addresses, please call Fenty Beauty + Fenty Skin Customer Service for assistance at 1.855.440.7474.

Business Days + Holidays

All orders ship Monday through Friday, excluding federal holidays within the United States. For 2 Day and 1 Day Shipping: Orders must be placed by 12pm EST to be processed on the same business day, otherwise it will be processed the next day.

Packages do not ship from our fulfilment center on the following holidays:

  • New Year's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on FentyBeauty.com, sign in to access My Account that will contain your order information. You can also contact Fenty Beauty + Fenty Skin Customer Service to track your order.

For more information or questions, please contact Fenty Beauty + Fenty Skin Customer Service via email (customerservice@fentybeauty.com) or via phone at 1.855.440.7474. Operating hours are from 7am – 2am EST, 7 days a week, excluding holidays.

WE PROMISE THIS WILL ONLY TAKE A SEC

The Hydra Vizor formula is global, but every country has different regulations about how sunscreen is sold.

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